• Elmanshia, Building No. 336, Block (9), Ground Floor, Office No. 505-Khartoum - Sudan Tel:+249183288708
  • info@cofissd.com


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Our Services | Customer Feedback System


Customer Feedback System

Customers are everything to your business and to keep them happy is the biggest challenge. Customer feedback software enables you to improve and measure customer satisfaction. The software also assists you in acknowledging the customers which are not happy from your services by taking their valuable feedback. This will also help you in knowing the platforms where improvement is required.

Our comprehensive feedback system offers:

  • User-Definable Questionnaire
  • Online & Offline Data Collection
  • Real-Time Analytics & Actions
  • Centralized Reporting
  • Live Dashboard
  • Pre-defined Actions:
  • Message to Supervisors / Managers
  • Immediate Alerts on Poor Service
  • Scheduled Email-Reports Generatio